Support

Email support@gfcfitness.app or use Profile → Report a problem (“Повідомити про проблему”) in the app. We usually reply within 1–2 days.

FAQ

How do I reset my password?

On the sign-in screen tap “Forgot password?” (“Забув пароль?”) and enter your email. We’ll send you a 6-digit code. Enter the code in the app and set a new password. No email? Check your spam folder or request a new code after a minute.

How do I delete my account?

Open Profile (button at the top of the screen) → “Delete account” (“Видалити акаунт”) at the bottom → type ВИДАЛИТИ (“DELETE”) and confirm. Your account, all records and photos are deleted immediately and permanently — they can’t be restored.

How are calorie and macro targets calculated?

First, your basal metabolic rate using the Mifflin–St Jeor formula (sex, age, height, weight). It is multiplied by your activity level and then by your goal: weight loss −15%, maintenance unchanged, muscle gain +8%, recomposition −5%.

The calculation with your own numbers is in the app: Profile → Body parameters (“Параметри тіла”) → “How it’s calculated” (“Як рахується”). It’s a general estimate, not medical advice.

Are my photos sent to AI?

No. AI food estimation receives only the text you type or dictate, and only after your consent. Meal and exercise photos are kept in private storage and only you can see them. More in the Privacy Policy.